Shipping policy

Shipping Policy

Welcome to Zendrop powered shipping at Crafted Persona. We aim to deliver your orders safely and as quickly as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take slightly longer.

Shipping Times

Estimated delivery times depend on your location and product supplier:

United States: 7–15 business days

International Orders: 10–20 business days

South Africa: 10–25 business days

Some products may arrive sooner depending on warehouse availability and shipping route. 

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Tracking Information

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.

Multiple Packages

If your order contains multiple items, they may arrive in separate packages depending on supplier locations and stock availability.

Delays

While we work hard to ensure timely delivery, occasional delays may occur due to:

Customs clearance

Carrier delays

Weather conditions

High seasonal demand

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before completing checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your package is marked as delivered but cannot be found, please contact the shipping carrier first. If you still need assistance, contact us and we’ll do our best to help.

Contact Us

For any shipping-related questions, please contact our support team through our store contact page.

Note: Shipping times are estimates and not guaranteed delivery dates.